01795 663861

SPECIAL OFFERS

Below are answers to some of our more frequently asked questions. We hope you can find the answer to your question below, but if not don't worry, contact us and ask, we're always happy to help where we can.

You can contact us via the contact section on the site or speak direct to us on 01795 663861, alternatively email us sales@jenwoods.co.uk

Let us supply you a FREE no obligation quote on your next project!

We will happily take on an order of any size.

Our strength lies in responding to all the requests that we receive. We will happily provide quotes for any orders - simply contact us.

Yes we do!

Due to the sheer range of products and services we offer our customers, we are only able to list a limited picture of our full range. Please do not hesitate to contact our team, who will be happy to discuss your individual needs and generate a quote for you.

If requested we can send a hard copy proof (chargeable) or PDF-proof by email (free of charge). If the proof is satisfactory to you and you provide us with an approval we will start to print.

Please Note: This is not a colour consistent proof. The print-out will not have any further processing provided (cutting, folding, binding etc.)

We offer FREE delivery to all customers on the Isle of Sheppey.

For customers throughout the rest of the UK we use a next day courier service charged at £8.00 + Vat per package.
 

Once production of your order is complete your products will immediately be dispatched by Parcelforce or similar courier.

Delivery time is usually the next working day after dispatch.

For no extra charge we provide the option of sending your order anonymously, without specifying the sender or logo, to an alternative delivery address. To take advantage of this service please request the "anonymous delivery" option when placing your order. The delivery is made with anonymous delivery note (without specifying the sender or logo etc.) and without declaring the sender on the packet.

Cancellation of your order is possible if printing hasn’t already commenced.

Depending on the status of your order we will only charge you for the work and services  already performed.

Your satisfaction is important to us.

Therefore we are keen to deal with your complaint and resolve any problems as quickly as possible. In the unlikely event of a complaint, please contact us immediately so we can look into the matter.

If the information above doesn't help...